You may return your purchase within 30 days of receiving it for any reason, provided they are returned in the condition as sent.
Returns accepted in as sold condition only. Pipes that have been smoked by the customer may not be returned – please ensure you are happy with your purchase before using it.
Return freight is at the customer’s expense unless deemed faulty by Pipes Down Under.
We strongly encourage you to send freight which provides you with a tracking number. A full refund of the inital purchase price will be provided once the products arrive back at Pipes Down Under and are checked for condition.